Returns Policy

Thank you for your purchase. We hope your are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy

Returns

All returns must be postmarked within 30 Days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached

Return Process

To return an item, please email customer service at returns@pxlstores.com to obtain a retune merchandise authorization RMA number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your retune to the following address

SPNZO LLC
Attn: Returns
RMA #
16192 Coastal Highway Lewes
Delaware, DE 19958
United States

 

Please note, you will be responsible for all retune shipping charges. We strongly recommend that you use a trackable method to mail your return

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five 5 days from the receipt of your item to process your return. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange

Questions

If you have any questions concerning our return policy, please contact us at:

+1 (302) 669-9070

returns@pxlstores.com